| Using Public Computers,
CampusCruiser's Email
System and
Microsoft's Exchange Server
For help, call x-5000 or email
helpdesk@ncwc.edu
User name and password:
User names are normally: first initial, last initial and CampusCruiser
login identity.
Example: Joe G. Student would be js123456
Joe G. Student's email address is:
js123456@mail.ncwc.edu
Upper/lower case does not matter for user names, but it does matter for
passwords.
Finding Addresses: Please see our directories at http://www.ncwc.edu/information/directory.asp
To unlock a public computer:
From the message "Ctrl+Alt+Delete to log on," press three keys at the same
time: Control and Alt found at the lower left of the keyboard, and Delete found between
the letter keys and number pad. (Tip: Most
people hold down Ctrl and Alt, then press Delete.)
Enter your user name in the top box, and your password in the middle box. The lower box
should read WESLINK.
Please log off when you are done (Ctrl+Alt+Delete, click on
"logoff" and "ok". This protects your saved files and prevents
someone from tampering with your work.
To access Email:
After logging on to any campus public computer, double-click on the Internet Explorer
icon to start Internet Explorer. You may also connect from any computer, anywhere using
Internet Explorer or Netscape Navigator.
Student's access their email using
CampusCruiser.
Faculty and Staff may check their email at this address:
http://ncwcrmtexch01.ncwc.edu/exchange/
(from the NCWC home page, click on the link "webmail" at bottom center to
do this).
At the yellow Exchange welcome screen, enter your
user name (again) in the "Logon" box. Press enter. A grey logon dialog will
appear. Enter your user name in the top box, press the tab key or mouse to the lower
box, and enter your password in the lower box. Then press enter or click "OK".
You should see an Outlook Web Access email screen with "inbox" as the current
view.
Errors? "Failed to get inbox" or "authorization failed" mean
you have not entered your name or password right. (Tip:
Make sure the "caps lock" light is off - top right of the keyboard - and try
again. If "caps lock" is on, press the "caps lock" key once (above
"shift" on left of keyboard) If you use the number pad, make sure "Num
Lock" is on.
The Outlook Web Access Screen
There are four parts to this screen: a light grey icon bar along the top, a dark grey
icon bar to the left, a white folder bar just to the right of that, and a main contents
area occupying most of the screen. Important icons in the top bar are "compose new
message" at the left and "check mail" (third from left).
(Tip: If you are using Internet Explorer, hold the
mouse pointer steady over any icon to see a label telling its function.)
To exit from the mail program, click the "log off" icon at the bottom
left in the dark grey bar. Then close the Explorer window (click "x" at the top
right). This is very important - otherwise someone else can mess up your mail.
Checking Mail:
Messages appear in the main contents area by sender, subject and time. Unread
messages are shown in boldface.
You can sort messages using the pull-down box at the top of the main
contents area. Another box in this area indicates whether you have more than one
page of messages. Go to the next page of messages using the arrow icons.
To read a message, click the underlined sender name. You will see a
new window with the message in it. From this window icons allow you to reply, reply to
all, delete the message, see the next message, see the previous message, and get help. You
can also click the "close" button (upper right) or "x" the window to
go back to the main screen. (Tip: Deleted messages don't disappear from the
index until you refresh the index screen.)
View attachments to a message by clicking on the attachment name
(normally at the bottom of the message). You will be prompted for a location on your
computer where the message should be saved. Then you can open it with the appropriate
program.
Reply to a message by clicking the
"reply" or "reply to all" icon in the message reading window. (Tip: If a
message comes from a cohort or other class group, you must "reply to all" to
send an answer to the whole group.)
Sending Mail:
A compose message window appears when you click the "reply" or
"compose new mail message" icon. You must fill in the "To" field and
enter a subject and message text. The text can be bigger than the window space. Send the
message by clicking the envelope icon at the upper left. You can send a message to more
than one address; separate addresses using semicolons; commas don't work.
(Tip: Add @ncwc.edu to all NCWC addresses. See below for an address book feature.)
Add attachments to a message by clicking the
"attachments" tab in the compose window. Attachments can be Word documents,
pictures, or any other file. You may enter a file name, or browse the computer until you
find the file you want. You must click on "attach now" to add the file to the
list of attachments. The list shows all files you have selected to attach. You can
"unattach" by marking the checkbox next to the file name on this list, and
clicking the unattach icon at the top of the list.
Mail Folders:
From the inbox screen, click the "up folder" icon at the top of the folder
bar to see a list of folders. This list includes a "sent messages" folder and a
"deleted items" folder among others. Click on the folder name to see the
contents of that folder.
You can create a new folder using the "new folder" icon on the upper
icon bar. You can move messages between folders by clicking the "move/copy" icon
in the message reading window. Automatic filtering of messages to folders (inbox rules) is
not available, sorry.
Address Book:
To make an email address book, you must use the
"contacts" feature.
To make a new entry in your address book, click on the
"contacts" icon in the dark gray icon bar to the left of your screen. Then
click the "compose new" icon on the left of the light grey icon bar. (Or
select "contact" from the pull-down menu at the top right, then click on the
words "compose new" next to that.)
Enter whatever information you wish, include an email address in the
proper field (lower right of the new contact window). Be sure to save the information by
clicking on the disk icon at the top left of this window.
To send messages to your contacts, click on the
"contacts" icon in the dark grey icon bar at the left, then click on the name of
the person you wish to send mail to, then click the "new message to contact"
icon (third from left at the top).
Public Folders
To see a list of the public folders you can read, click the "public folders"
icon in the left icon bar. Click on the name of a folder to view its contents.
Returning students - old email accounts:
All students now have a new email account on the CampusCruiser system. The
former system (accounts before January 2003) no longer exists.
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