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Spyware Removal

STEP 6: Download Spybot - Search & Destroy

Click on the link to DOWNLOAD MS Anti-Spyware Tool. Click RUN (see Figure 1 below). Then you will see another security propmt, just click RUN again. (See Figure 2 below)


Figure 1


Figure 2

The MS Anti-Sspyware Installer should appear and you should see an installation screen. At this point just continue to click NEXT, then INSTALL. Once installation completes check the Launch MS Anti-Spyware checkbox then click FINISH. Once MS Anti-Spyware launches you will see a setup agent that will ask you some questions. Just click next as all the default options are fine. Once all the options are selected MS Anti-Spyware will launch.


Figure 3

Next, click the Scan options button shown in Figure 3 above.


Figure 4

Then, make sure the Run a full system scan option is selected and click the Run Scan Now button. (See Figure 4 above). Once the scan completes, a summary will be displayed, then just click close.

Figure 5

Next you should see a Scan Results screen. (See Figure 5 above) If any threats were found they will be listed at this screen. If there are any listed, make sure all threats are checked and then remove them.


Figure 6

Now we need to clear all the cache and cookies on the system. To do this locate the icon indicated by the arrow in Figure 6 above. (It can usually be found in the upper right or mid right area of the MS Anti-Spyware screen)


Figure 7

Next you should see the icon indicated in Figure 7 above. Once you do, click on it.


Figure 8

Now, you should see a screen similar to Figure 8 above. First, click the CHECK ALL option, then check the Remeber checked tracks box. Then click the ERASE TRACKS button. You will be asked if you wish to erase the tracks, so click YES. Once it erases the tracks, click OK.

Now that we have installed the MS Anti-Spyware program, your PC should be spyware free. However, some spyware infections are particularly difficult to remove. If you are still experiencing spyware symptoms click here for removal assistance and tips.

 

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(252) 984-5000
email: help@ncwc.edu


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